Amazon Marketplace

Amazon Full Store Management Services

If you are determined to successfully run an Amazon store, make no mistake, it requires more than just listing products. To stand out among fierce competition and maximize your profits, you need expert guidance and comprehensive management services. That’s where DMA comes in. With our Full Amazon Store Management Services, we offer a wide range of solutions to help you optimize your operations, enhance customer satisfaction, and drive sales. Now we’ll explore the key services we contribute.

01. Product Sourcing

Finding the right products to sell is crucial for your Amazon store’s success. We have an experienced market research team who do thorough market research and analysis to identify high-demand, trending, and profitable products. We keep various factors under our considerations like market competition, customer reviews, and sales data to ensure we select products that align with your business goals.

02. Profitable Products

Identifying profitable products is essential to maximize your return on investment (ROI). Our experts use advanced analytic tools to evaluate profit margins, seller fees, and market trends. By focusing on products with a profit margin of 30%-55% and an ROI of 100%-150%, we help you generate substantial revenue while maintaining a healthy bottom line.

03. Bulk Product Sourcing

To scale your business and increase efficiency, we specialize in bulk product sourcing. By leveraging our network and partnerships, we can source large quantities of high-quality products at competitive prices. This allows you to take advantage of volume discounts, improve your inventory management, and meet the demands of a growing customer base.

04. Products List/Add on Store

Our team takes care of listing and adding products to your Amazon store. We optimize product titles, descriptions, and keywords to improve visibility and search rankings. By leveraging our expertise in Amazon’s algorithm, we ensure that your products stand out and attract the attention of potential buyers.

05. Inventory Management

Effective inventory management is crucial to avoid stockouts and minimize storage costs. We utilize advanced software and techniques to monitor inventory levels, track sales velocity, and forecast demand. This enables us to implement efficient replenishment strategies, ensuring that you never miss a sale while maintaining optimal stock levels.

06. Repricing/Adjustment

Competitive pricing is a key factor in the Amazon marketplace. Our repricing strategies help you stay ahead of the competition while maximizing your profitability. We continuously monitor market trends, competitor prices, and sales data to adjust your product prices dynamically. By finding the sweet spot between maximizing sales and maintaining healthy margins, we help you achieve long-term success.

07. Confirm Shipment

Managing the shipping process efficiently is essential for maintaining high customer satisfaction. We ensure that your orders are promptly confirmed, tracked, and shipped to the customers. Our streamlined processes minimize shipping delays and provide customers with accurate tracking information, improving their overall shopping experience.

08. Account Health Maintenance

Maintaining a healthy Amazon seller account is essential for business continuity. Our team keeps a close eye on important metrics such as order defect rate, late shipment rate, and customer feedback. By implementing proactive strategies and addressing potential issues promptly, we help you maintain a positive account health status and mitigate any risks of account suspension.

09. Negative Feedback Removal

Negative feedback can harm your reputation and impact sales. Our team proactively monitors customer feedback and takes necessary steps to address and remove negative reviews. By providing exceptional customer service and resolving issues promptly, we aim to maintain a positive brand image and drive customer satisfaction.

10. Get Positive Review Process

Positive reviews play a vital role in building trust and attracting new customers. We develop effective strategies to encourage satisfied customers to leave positive reviews. Through email campaigns, follow-up communications, and personalized approaches, we help you generate more positive feedback, which enhances your brand reputation and boosts conversions.

11. Order Management

Efficient order management is crucial for a seamless customer experience. Our team ensures that all customer orders are processed accurately and in a timely manner. From order confirmation to tracking updates, we handle the entire order fulfillment process, allowing you to focus on growing your business.

12. Tracking with Supplier

Maintaining a strong relationship with your suppliers is essential for a smooth supply chain. We establish direct communication channels with your suppliers, ensuring efficient coordination and tracking of inventory. By closely monitoring supplier performance and resolving any issues proactively, we help you maintain a reliable and consistent supply of products.

13. Performance Notification

We provide regular performance notifications and reports to keep you informed about the progress and results of your Amazon store. Our detailed analytics help you understand key metrics, sales trends, and customer behavior, empowering you to make informed business decisions.

14. Customer Order Cancel

Sometimes, customers may need to cancel their orders. We handle order cancellations promptly and professionally, ensuring that the cancellation process is smooth for both the customer and your business. By providing excellent customer service during cancellations, we aim to leave a positive impression and encourage future purchases.

15. Get Buyer Message Introduction

Effective communication with buyers is crucial for building relationships and addressing their concerns. We introduce a clear and concise buyer message process to encourage customers to reach out with questions, feedback, or inquiries. By fostering open lines of communication, we enhance customer satisfaction and loyalty.

16. Buyer Message Handle (Fully)

Our team handles buyer messages comprehensively, ensuring timely responses and resolutions. We address customer inquiries, provide product information, assist with returns or exchanges, and handle any other customer concerns. By delivering exceptional customer service, we aim to exceed customer expectations and foster long-term loyalty.

17. A-Z Claim Handle & Appeal Process

Occasionally, customers may file A-Z claims against your store. We handle the entire claim process on your behalf, from gathering evidence to crafting compelling appeal letters. Our expertise in navigating Amazon’s A-Z claim system helps you protect your seller account and minimize financial losses.

18. Chargeback Claim

Managing chargeback claims can be complex and time-consuming. Our team specializes in handling chargeback disputes, providing all the necessary documentation and evidence required to appeal against chargebacks. By meticulously presenting your case, we aim to maximize your chances of winning chargeback disputes and recovering lost funds.

19. Customer Refund

Customer satisfaction is our priority. We handle customer refund requests promptly and professionally. Our team ensures that refunds are processed accurately and in compliance with Amazon’s policies. By providing hassle-free and timely refunds, we help you maintain a positive reputation and build trust with your customers.

20. Return Process (Fully)

Managing product returns is a crucial aspect of customer service. We handle the entire return process efficiently, from issuing return labels to inspecting returned items. By providing seamless and hassle-free return experiences, we enhance customer satisfaction and encourage repeat purchases.

21. Direct Communication with Walmart

In addition to Amazon, we offer direct communication services with Walmart. By expanding your reach to another major online marketplace, we help you diversify your sales channels and increase your brand visibility.

22. Amazon Advertising- PPC

At Digital Marketing Agency LLC, we understand the importance of effective advertising on Amazon. Our team of skilled marketers will develop and execute targeted PPC (Pay-Per-Click) campaigns to drive quality traffic to your products. We employ data-driven strategies to optimize your ad spend, increase visibility, and ultimately boost your sales.

23. Amazon Content Optimization

Creating compelling and persuasive product listings is crucial to stand out in the crowded Amazon marketplace. Our experienced content specialists will optimize your product titles, descriptions, bullet points, and keywords to enhance visibility and conversion rates. We ensure that your product listings are engaging, informative, and tailored to captivate your target audience.

24. Amazon Images Optimization

High-quality product images are vital for attracting potential customers and increasing click-through rates. Our talented graphic designers will optimize your product images, ensuring they meet Amazon’s guidelines and best practices. We create visually appealing images that highlight your product’s unique selling points, leaving a lasting impression on shoppers.

25. Amazon Product Photography

In the competitive world of e-commerce, professional product photography can make all the difference. Our expert photographers will capture stunning images that showcase your products in the best possible light. Whether it’s lifestyle shots, infographics, or pack shots, we will create captivating visuals that drive conversions and elevate your brand.

26. Amazon Product Videography

Video content is rapidly gaining popularity as a persuasive tool for online marketing. Our skilled videographers will produce engaging product videos that effectively communicate the benefits and features of your offerings. With dynamic visuals, engaging storytelling, and compelling calls-to-action, your products will captivate viewers and boost sales.

27. Amazon Attribution - External Traffic

Driving external traffic to your Amazon store is a powerful way to expand your customer base and increase sales. Our experts will develop comprehensive attribution strategies to measure the impact of external channels such as social media, influencer marketing, and email campaigns on your Amazon sales. With accurate tracking and analysis, we will help you optimize your external traffic efforts for maximum results.

Digital Marketing Agency LLC’s Full Amazon Store Management Services provide a comprehensive solution to optimize your Amazon store, maximize profitability, and enhance customer satisfaction. From product sourcing to order fulfillment, account health management to customer support, our experienced team takes care of every aspect of your Amazon business. With a focus on revenue growth, profitability, and customer retention, we help you achieve long-term success in the competitive world of e-commerce. Partner with us and take your Amazon store to new heights.

FAQ About Amazon Marketplace

The Amazon Marketplace is an online platform where third-party sellers can list and sell their products alongside Amazon’s own offerings.

To become a seller on the Amazon Marketplace, you need to create a seller account, provide necessary information, and list your products following Amazon’s guidelines.

You can sell a wide range of products on the Amazon Marketplace, including electronics, clothing, books, home goods, and more

Sellers on the Amazon Marketplace can choose their shipping methods and rates. Many sellers opt to use Amazon’s fulfillment services (FBA) for storage, packing, and shipping.

There are various fees associated with selling on the Amazon Marketplace, including referral fees, fulfillment fees (if using FBA), and subscription fees for certain seller plans.


As a seller on the Amazon Marketplace, you’re responsible for providing customer service and handling returns according to Amazon’s policies. You can manage these tasks through your seller account.

Yes, there are restrictions on selling certain products, such as restricted categories (like alcohol or firearms) and products that infringe on intellectual property rights.

To optimize your listings for better visibility, you can use relevant keywords in your product titles and descriptions, provide high-quality images, and offer competitive pricing.

Yes, Amazon allows sellers to expand their reach by selling internationally. You can use Amazon’s global selling program to reach customers in different countries.

Amazon provides various support resources for sellers, including seller forums, help articles, and customer support channels. Additionally, sellers can access seller performance metrics and reports to track their performance.